If you’ve ever worked a 9 - 5, you’re probably familiar with the term onboarding. Here's how Wikipedia defines it:
Onboarding, also known as organizational socialization, refers to the mechanism through which new employees acquire the necessary knowledge, skills, and behaviors to become effective organizational members and insiders.
In simpler terms, onboarding means providing the necessary information for your new employees to navigate your organization.
Without onboarding, your employees are stuck trying to figure out where to go for information, how to do their job, who to contact for questions, etc. Trust me, it sucks.
Onboarding applies to online courses too. It’s how your learners know how to navigate your course.